Welcome to Belvera – British Beauty Essentials
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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at belvera.uk@gmail.com
and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
A concentrated multi-peptide serum with 1% copper peptides that supports skin firmness, surface smoothness, and the appearance of fine lines.
This lightweight serum from The Ordinary combines five peptide technologies with hyaluronic acids, amino acids, and the copper peptide GHK-Cu to create a targeted age-supporting formula. It is designed to address multiple visible signs of advanced aging in a single product, targeting texture, elasticity, and the appearance of fine lines while adding hydration. The formula is fragrance-free and intended for use as part of a broader skincare routine; avoid pairing it simultaneously with direct acids, retinoids, or strong antioxidant treatments without spacing or professional guidance.
The formula brings together well-studied peptide complexes that work at the skin surface to support visible smoothing. Peptides can signal structural support and, combined with multiple weights of hyaluronic acid, the serum helps skin appear plumper and less-lined.
Copper peptides (GHK-Cu) are included at 1% to complement peptide technologies by supporting skin’s overall appearance and responses to environmental stressors. They are a distinct ingredient class that can help the formula feel more comprehensive when targeting age-related changes in texture and firmness.
Apply a few drops to the face morning and night after cleansing and before heavier creams or oils. Because this serum contains active peptides and copper, avoid layering it directly with strong acids, retinoids, or potent antioxidants; give time between applications or consult a professional for combination guidance.
With regular use, many users notice improved smoothness, a more resilient feel, and a subtle reduction in the look of fine lines as surface hydration and peptide activity build over time. Results vary by individual and depend on consistent use and complementary skincare practices.
Who is this for: The Ordinary Multi-Peptide + Copper Peptides 1% is intended for adults looking for a comprehensive anti-aging serum that targets fine lines, reduced elasticity, and texture concerns. It suits anyone seeking a peptide-forward treatment to add to an established skincare routine, provided they avoid close layering with strong acids or retinoids and perform a patch test if prone to sensitivity.
Aqua (Water), Glycerin, Lactococcus Ferment Lysate, Copper Tripeptide-1, Acetyl Hexapeptide-8, Pentapeptide-18, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-38, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Acetylarginyltryptophyl Diphenylglycine, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate, Allantoin, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, Arginine, Aspartic Acid, Trehalose, Fructose, Glucose, Maltose, Urea, Sodium Pca, Pca, Sodium Lactate, Citric Acid, Hydroxypropyl Cyclodextrin, Sodium Chloride, Sodium Hydroxide, Butylene Glycol, Pentylene Glycol, Acacia Senegal Gum, Xanthan Gum, Carbomer, Polysorbate 20, Dimethyl Isosorbide, Sodium Benzoate, Caprylyl Glycol, Ethylhexylglycerin, Phenoxyethanol, Chlorphenesin.
Q: Can I use this with retinol?
A: Avoid applying directly with retinoids; space them apart or consult a professional to reduce irritation risk.
Q: How often should I use the serum?
A: Apply a few drops morning and night to clean skin, unless sensitivity occurs; patch test first.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all included accessories. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at belvera.uk@gmail.com
All approved returns must be sent to the following address:
Belvera – Returns Department
1970 Old Cuthbert Road, Suite 250, STE 005
Cherry Hill, NJ 08034
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always reach us at belvera.uk@gmail.com for any return questions.
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Belvera will cover the return shipping cost.
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at belvera.uk@gmail.com
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or UK public holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
SHIPPING TIME
Belvera ships exclusively within the United Kingdom (England, Scotland, Wales and Northern Ireland).
Standard delivery: Total delivery time is approximately 5 business days (2–3 days processing + delivery).
Remote or outlying regions: 6–10 business days due to distance, weather conditions and limited carrier routes.
Deliveries to areas such as the Scottish Highlands and Islands, Isle of Man, Channel Islands and certain rural postcodes may take longer because of seasonal and logistical factors.
We always strive for timely deliveries, but once a parcel is handed to the courier, Belvera is not responsible for carrier delays, customs checks or weather-related disruptions.
SHIPPING CONFIRMATION AND TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after dispatch.
SHIPPING RATES
Standard shipping within the UK is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location and chosen courier.
ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate before placing your order. Belvera is not responsible for delays, lost shipments or delivery issues caused by incorrect or incomplete addresses (including wrong house numbers, postcodes or flat numbers).
DAMAGED OR LOST PACKAGES
If your order arrives damaged, please contact us immediately at belvera.uk@gmail.com with clear photos of the outer packaging and the damaged contents. We will review the case and work to resolve the issue as quickly as possible.
If your parcel is marked as “delivered” by the courier but you have not received it, please first:
Check with neighbours or building reception/concierge
Verify the shipping address used during checkout
Contact your local delivery office or courier depot
If the issue continues, email us and we will help you open an investigation or claim with the carrier.
INTERNATIONAL SHIPPING
At this time, we only ship within the United Kingdom. We may expand our shipping coverage to international destinations in the future.
CONTACT
If you have any questions about shipping, please contact us at: info@belvera.co.uk
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